Accessibility statement

The creation of the website of the public section of the NEN was carried out in accordance with the Act No. 99/2019 Coll., about the accessibility of web pages and mobile applications and on the amendment of Act No. 365/2000 Coll., on public administration information systems and on the amendment of certain other acts, as amended implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of web pages and mobile applications. All information is thus published in a form accordant with the above legal standards.

This accessibility statement applies to the website

To access the Registration section and the function for creation of statistical information, compatibility verification and search within the site, Javascript must be enabled in your web browser. As part of the registration process, cookies are used to maintain the so-called session, so it is necessary to allow cookies to be stored in your internet browser.

Published files

Due to the nature of the National electronic tool, the following document formats may be viewed on the web:

  1. pdf (Portable Document Format),
  2. PDF/A (Portable Document Format for the Long-term Archiving),
  3. xml (Extensible Markup Language Document), odpovídá-li veřejně dostupnému XSD schématu,
  4. fo/zfo (602XML Filler dokument),
  5. html/htm (Hypertext Markup Language Document),
  6. odt (Open Document Text),
  7. ods (Open Document Spreadsheet),
  8. odp (Open Document Presentation),
  9. txt (prostý text),
  10. rtf (Rich Text Format),
  11. doc/docx (MS Word Document),
  12. xls/xlsx (MS Excel Spreadsheet),
  13. ppt/pptx (MS PowerPoint Presentation),
  14. jpg/jpeg/jfif (Joint Photographic Experts Group File Interchange Format),
  15. png (Portable Network Graphics),
  16. tif/tiff (Tagged Image File Format),
  17. gif (Graphics Interchange Format).
  18. zip, rar, 7z

Minimum hardware, software and internet connection requirements:

It meets the requirements of a normal office computer or laptop with an internet connection.
It is possible to verify compatibility with the following link: Compatibility test


We are constantly working on improving access for people with disabilities so that our websites are accessible to all users. If you find any discrepancy, or have any remarks or questions, please let us know at following contact

User support

User support is available 24/7 via email or via application ServiceDesk
On weekdays between 6:00 and 18:00, telephone support at +420 841 888 841 is available.

Law enforcement procedures

In the event of an unsatisfactory response to a notification or request sent in accordance with Article 7(1)(b) guidelines on the accessibility of web pages and mobile applications, contact the competent law enforcement authority:
Ministerstvo vnitra,odbor eGovernmentu,náměstí Hrdinů 1634/3,140 21 Praha 4,e-mail:

Preparation of the accessibility statement

The accessibility statement was drawn up on 23.9.2020. Self-assessment was used to assess compliance and to prepare this statement.